Why are McDonald’s French fries not baked?

Our Answer Baking French fries would be a more timely process and wouldn’t allow McDonald’s South Africa (SA) to serve the customer quickly. Frying takes about 3 minutes, and baking will take 10-15 minutes, which is not ideal in our fast-paced environment.
At what temperature do McDonald’s cook their fries and for how long?

Our Answer We cook each batch of our famous French fries for approximately 3 minutes in a fryer, heated to about 168°C.
Why are McDonald’s hashbrowns sometimes soggy?

Our Answer McDonald’s South Africa (SA) hashbrowns are best eaten right away, while they are fresh and crisp. We serve our hashbrowns enclosed in a paper bag, but because they are so hot, they give off steam. If they are kept inside for too long, condensation can cause them to grow soggy and lose their […]
Can you order McDonald’s fries without salt?

Our Answer Absolutely! You can order your fries unsalted at any time. Simply ask the crew member serving you and they will gladly make a fresh, unsalted batch for you.
Which potato whiteners (sulphur dioxide, sulphites) do McDonald’s use to preserve their fries?

Our Answer Sulfur dioxide and several forms of inorganic sulfites that release sulfur dioxide when used as food ingredients, are known collectively as “vegetable fresheners” or “whitening agents”. Because some of us are sensitive to sulfites, McDonald’s South Africa (SA) try to avoid using it and refrain from using any sulfur-based potato whitener. However, potatoes […]
Do McDonald’s really dip their fries in beef fat?

Our Answer Nope, no ways. The answer to that is a big NO! McDonald’s South Africa (SA) famous fries are not dipped in beef fat at any stage. In fact, they are not dipped in any animal fat at all. They are completely vegetarian-friendly with no beef fat, no beef flavouring or any other non-vegetarian […]
What measures are put in place to ensure the highest quality of McDonald’s fries?

Our Answer McDonald’s South Africa (SA) have strict specifications for our French fries and our suppliers uphold these standards to ensure consistent quality. Our quality requirements cover everything from the raw potatoes to the finished product. Our standards define length, thickness and colour, as well as sensory standards such as crispness, internal texture and flavour. […]
Why do McDonald’s fry their fries, freeze it and then refry it again when they can simply fry it once?

Our Answer The process is called par-frying which is short for partially frying. To prevent breakage, McDonald’s South Africa (SA) supplier par fry our French fries in palm oil after blanching. This thickens the surface of the potato and makes it less susceptible to breakage. Having a variety of lengths (long, medium and smaller) is […]