Know More About Our Food
Is it true that sometimes chicken heads are found with McDonald’s chicken nuggets?
Our Answer McDonald’s South Africa (SA) have not had any reported incidents of such a…
Does McDonald’s meat supplier, Finlar Fine Foods, or any of its sources sterilise any of its meat? If so, what is it sterilised with?
Our Answer At McDonald’s South Africa (SA), food safety has been — and will continue…
Why don’t McDonald’s have Halaal or Kosher meat available?
Our Answer At McDonald’s South Africa (SA), all our meat is 100% Halaal certified, and…
Does McDonald’s use pink slime in their products?
Our AnswerNo, pink slime has not been used in our chicken sandwiches or any McDonald’s…
McDonald’s may not use ‘pink slime’ now, but they have in the past. How can we trust them after we know they only want money?
Our Answer McDonald’s South Africa (SA) have always used 100% chicken meat and not ammonia-treated…
Which potato whiteners (sulphur dioxide, sulphites) do McDonald’s use to preserve their fries?
Our Answer Sulfur dioxide and several forms of inorganic sulfites that release sulfur dioxide when…
Are McDonald’s French fries made from powder?
Our Answer Well, the answer is simple: not at all. At McDonald’s South Africa (SA),…
Norman Rametse: Chicken Farm Owner
Get to know more about Our People Norman is an experienced farmer who understands that…
Zungu: Farm Worker
Get to know more about Our People The youngest of the flock and the most…
Why is McDonald’s beef so much paler than what is available at butcheries?
Our AnswerMcDonald’s South Africa (SA) uses 100% pure beef patties that are flash frozen. This…
Sam: Farm Worker
Get to know more about Our People Meet Sam, the tall and humble farmer with…
Our coffee waste is recycled
Serving the best coffee means we ensure that it benefits our planet. At McDonald’s we…
Are McDonald’s aware of how every farm they use for beef and chicken treat the animals they buy for slaughter? Do they care about humane killing options?
Our Answer The humane treatment of animals is extremely important to McDonald’s South Africa (SA).…
Discover the Power of the bean
As a lifestyle coffee brand, we offer more than just great tasting coffee, we also…
What measures are put in place to ensure the highest quality of McDonald’s fries?
Our Answer McDonald’s South Africa (SA) have strict specifications for our French fries and our…
Why are McDonald’s hashbrowns sometimes soggy?
Our Answer McDonald’s South Africa (SA) hashbrowns are best eaten right away, while they are…
McDonald’s said that their fries are supplied by McCain, but I buy McCain and mine don’t look or taste like that! Why is this the case and why don’t McDonald’s fries mould?
Our Answer McCain Foods make McDonald’s French fries to our gold standard specifications, which means…
McDonald’s may not use ‘pink slime’ now, but they have in the past. How can we trust them after we know they only want money?
Our Answer McDonald’s South Africa (SA) have always used 100% pure beef and not ammonia-treated…
What kind and quantity of chemicals do McDonald’s use to coat their French fries?
Our Answer McDonald’s South Africa (SA) French fries are not coated in the sense that…
How much do different batches of McDonald’s fries vary in nutritional content, based on how the potatoes were grown?
Our Answer The varieties grown by our suppliers for McDonald’s (Innovator, Fianna & Pentland Dell)…
Where is the McDonald’s slaughter house?
Our Answer Finlar Fine Foods is our processor that provide us with 100% beef patties…
How can McDonald’s serve ungraded meat? They said their ground beef is made of different cuts so it can’t be graded. Isn’t this illegal?
Our AnswerYou can rest assured that McDonald’s South Africa (SA) hamburger patties contain nothing but…
Do any of McDonald’s burgers contain pork meat of any sort?
Our Answer No, McDonald’s South Africa (SA) menu does not contain pork. This means we…
Why do McDonald’s fry their fries, freeze it and then refry it again when they can simply fry it once?
Our Answer The process is called par-frying which is short for partially frying. To prevent…
Is McDonald’s South Africa Halaal?
Our Answer Yes, McDonald’s South Africa (SA) does not use any pork products in our…
Why are the skins of McDonald’s potatoes not used in the process?
Our Answer McDonald’s South Africa (SA) customers have come to expect perfect golden fries when…
Does McDonald’s meat supplier, Finlar Fine Foods, or any of its sources sterilise any of its meat? If so, what is it sterilised with?
Our Answer At McDonald’s South Africa (SA), food safety has been — and will continue…
Are McDonald’s burgers grilled?
Our Answer Yes, we cook our beef patties on a two-sided grill. This cooks the…
McDonald’s burger improvements bring a juicier, hotter, taste to South African customers.
PRESS RELEASE McDonald’s burger improvements bring a juicier, hotter, taste to South African customers. Johannesburg;…
Can you order McDonald’s fries without salt?
Our Answer Absolutely! You can order your fries unsalted at any time. Simply ask the…
Jacob Mokoena: Farm Manager
Get to know more about Our People Jacob is responsible for the everyday upkeep of…
Is it true that McDonald’s nuggets come from chickens that are confined in dark shelters without any light?
Our Answer McDonald’s South Africa (SA) chicken farmers keep the broiler chickens we use for…
Is McDonald’s chicken South African?
Our Answer Currently McDonald’s South Africa (SA) use both local and imported chicken from Brazil.…
Why are McDonald’s French fries not baked?
Our Answer Baking French fries would be a more timely process and wouldn’t allow McDonald’s…
How do I know that the meat from McDonald’s suppliers is safe?
Our AnswerMcDonald’s South Africa (SA) use only approved suppliers within its supply chain. This means…
Does McDonald’s beef contain any fillers?
Our AnswerNo binders or fillers are used. McDonald’s South Africa (SA) use fresh, chilled, lean…
Do McDonald’s add sugar to their fries?
Our Answer There are natural sugars in potatoes that accumulate during their growth and during…
Know where our coffee comes from.
Every roasted Arabica bean in our coffee is 100% responsibly-sourced We take our coffee seriously…
Is there ammonium hydroxide in McDonald’s burgers?
Our Answer At McDonald’s South Africa (SA), food safety has been — and will continue…
How do McDonald’s protect against E. coli?
Our Answer Strict quality control procedures are enforced from farm to fork to eliminate food…
What are the age of the cows and chickens McDonald’s use for their meat when they are slaughtered?
Our Answer Cattle are 12 to 24 months old and chickens are 35 to 45…
Are cow eyes included in McDonald’s 100% beef claim?
Our AnswerThe parts of the cow that we use are from the shoulder, chuck, brisket,…
How are McDonald’s sausage patties made?
Our AnswerMcDonald’s South Africa (SA) chicken sausage patties are made with a similar process to…
Where do McDonald’s source their beef?
Our Answer McDonald’s South Africa (SA) suppliers source beef from South Africa, Namibia and Botswana.
Do egg-laying hens get used for McDonald’s meat?
Our Answer McDonald’s South Africa (SA) do not use egg-laying hens for chicken meat. We…
Is McDonald’s potato peeling process mechanical, chemical, steam, or something else when they make their French fries?
Our Answer McDonald’s South Africa (SA) potatoes are peeled using steam pressure. They are first…
Is it true that McDonald’s chicken nuggets are chemically treated to prevent food poisoning?
Our Answer McDonald’s South Africa (SA) McNuggets are not chemically treated. We source our ingredients…
Do fast food chains such as McDonald’s have to follow a minimum beef quality standard?
Our AnswerAll companies in South Africa must comply with government regulations and standards. Whilst we…
What percentage (%) of actual chicken is in McDonald’s Chicken McNuggets?
Our Answer All of the chicken in McDonald’s Chicken McNuggets is “actual chicken”. They are…
Are McDonald’s fries really made of potato powder and water?
Our Answer No, our fries are not made of potato powder. McDonald’s famous French fries…
Is it possible to retrace the origins of McDonald’s beef?
Our AnswerAt McDonald’s South Africa (SA), traceability is a key requirement within our supply chain.…
How do McDonald’s feel about the treatment of animals that are factory-farmed to produce their food?
Our AnswerIn South Africa, both chickens and cows are raised primarily on family farms. We…
Is it true that McDonald’s potato supplier provides genetically modified potatoes?
Our Answer The potatoes farmed for McDonald’s South Africa (SA) products are not genetically modified.…
Do any of McDonald’s burgers contain pork meat of any sort?
Our Answer No, McDonald’s South Africa (SA) menu does not contain pork. This means we…
Does McDonald’s use pink slime in their products?
Our Answer No, pink slime has not been used in our hamburgers or any McDonald’s…
At what temperature do McDonald’s cook their fries and for how long?
Our Answer We cook each batch of our famous French fries for approximately 3 minutes…
Sinah Rametse: Partner
Get to know more about Our People Sinah’s approach to chicken farming is driven by…
How long has McDonald’s beef been supplied by Finlar Fine Foods?
Our AnswerFinlar Fine Foods has been McDonald’s South Africa (SA) proud supplier since 1994, when…
Where do McDonald’s get their sausage patties from?
Our AnswerAs with our beef patties, McDonald’s South Africa (SA) sausage patties are supplied by…
Are chemicals used at the farm level in growing potatoes for McDonald’s?
Our Answer Potato farmers will only use pesticides, fungicides and fertilisers on their potato fields…
Do McDonald’s really dip their fries in beef fat?
Our Answer Nope, no ways. The answer to that is a big NO! McDonald’s South…
Are McDonald’s burgers really from 100% beef?
Our AnswerYes, our hamburgers are made with 100% pure ground beef. McDonald’s South Africa (SA)…
What is the percentage (%) of fat content in McDonald’s beef?
Our AnswerMcDonald’s South Africa (SA) only serves 100% pure beef. We cannot share the exact…